ATM Scammers Skim Chase Accounts at Two Local Branches
In two separate incidents, thieves placed a high-tech overlay on automatic teller machines to steal money.
Take a close look at your local ATM machine before withdrawing money, say Bedford police after handing two separate cases of bank fraud in recent weeks.
In both instances, thieves placed an almost-undetectable overlay over the ATM machines at the Chase Bank branches in Bedford Village and Katonah and left them there for a few hours. Customers made withdrawals and had their account information stolen and personal identification numbers recorded—and weren't even aware of it until they checked their statements later.
A skimming device was placed on the ATM in Katonah on Feb. 6 around 11:30 a.m. and reported to the police on Feb. 24; in Bedford Village it was placed on Mar. 17 around 6:45 p.m and reported to police on Mar. 25. In both cases, the skimmer was left for a few hours before thieves came back to remove it—and in both cases, video surveillance revealed the suspects.
"We don't know right away because the customer doesn't know right away," said Detective Sergeant Tom Diebold. "It takes time to identify the problem and to go through the security tapes to see when it happened."
The suspects appeared different in each video but were unrecognizable in puffy coats, hats and sunglasses, he said.
After removing the skimmer, which swiped information from the slot where customers insert their debit or credit card, and a camera, which recorded people typing in their PIN numbers, thieves took the information to banks in Brooklyn to withdraw larger sums of money.
"I would urge bank customers to notice your surroundings—sometimes the thieves will stay in the area after putting a skimmer on, to make sure people are using it," said Deibold.
He also recommended covering your hand as you type your PIN number so it can't be filmed from above."This is not a new problem, but it seems to have picked up in the region."
Mike Fusco, a Chase Bank spokesperson, said that he could not comment on the frequency of these types of thefts, but he did confirm that the bank has reimbursed all customers who lost money through the scam.
"We encourage customers to routinely check their bank statements and to notify the bank immediately of any losses so that they are not liable for the fraud," he said.
Click here to see some photos of ATM skimmers on Snopes.com.
SuperTytan Debit Card
3:04 pm on Thursday, March 31, 2011
I think a protection against skimmers must be taken! Check this out and tell me what you think about it: http://supertytan.co.uk
Elisa Zuckerberg
7:13 am on Friday, April 1, 2011
Aside from covering our pin code, is there anything else we can do to protect ourselves from these devices? Is there any way to detect that the skimmers are there? Thanks for publishing this article.
Lisa Buchman
8:33 am on Friday, April 1, 2011
Elisa, there are very subtle differences, according to Detective Sergeant Diebold. He showed me a few pictures where the wording over the slot where you insert an envelope is slightly covered because of the device. But even a trained eye has a tough time detecting a skimmer, he said, and aside from skipping the ATM and visiting a teller, covering your hand is a good prevention method. There are a ton of photos online if you google ATM skimmers, however.
Elisa Zuckerberg
4:39 pm on Friday, April 1, 2011
Wow! Thank you for clarifying this.
Bea Rhodes
12:21 pm on Thursday, April 7, 2011
Lisa, thanks for bringing this to our attention. Always something to worry about.
Michael Kelly
12:45 pm on Thursday, April 7, 2011
Thanks so much for bringing this to our attention!
I have an account at the Chase Katonah branch and felt like it was *my* ATM that was exploited. I called the branch to complain that they had not notified me, and wound up talking with the Executive office at Chase that is responsible for security. At least they now know we know and want them to do better at preventing this.
Elizabeth R Baecher
4:09 pm on Thursday, April 7, 2011
This is a fine public service. Even though "my" bank appears not to have been hit, one never knows where these crooks will strike next. It's very possible that it won't be in the area because of your article and the alert it brings to prospective victims.