NYSEG: Majority of Service Restored by Sunday

Here's the latest from NYSEG.

This statement was sent by NYSEG Thursday afternoon.

The vast majority of the remaining service interruptions as a result of the destruction caused by Hurricane Sandy in NYSEG’s downstate service areas are expected to be restored by midnight Sunday.

The remaining customers will have service restored by midnight Wednesday, November 7. This assessment is based on identified damage. As restoration work is completed, we sometimes find additional damage and that can sometimes extend restoration times.

In the Rochester region, RG&E continues to expect to restore service to the vast majority of those who are without power by midnight Friday.

More than 2,500 NYSEG, RG&E and contract personnel are now working on the power restoration effort primarily in Westchester, Putnam, Dutchess, Ulster, Delaware and Monroe counties.

Of the approximately 292,000 total NYSEG and RG&E service interruptions caused by the storm, 72% (approximately 211,000) have now been restored.

“As we continue make repairs to the backbone of the electricity delivery system – our transmission lines and substations – and continue to bring additional resources into the locales where service is interrupted, we will see steady progress in restoring service,” said Mark S. Lynch, president of NYSEG and RG&E.

For more details and the latest outage numbers, visit:

http://www.nyseg.com/Outages/outageinformation.html (NYSEG)

http://www.rge.com/Outages/outageinformation.html (RG&E)


Restoration Times

As estimated restoration times are available for each outage, they can be found at:

http://ebiz1.nyseg.com/cusweb/outagenotification.aspx or 1.800.572.1131 (NYSEG)

http://ebiz1.rge.com/cusweb/outagenotification.aspx or 1.800.743.1701(RG&E)


Safety Reminders

  • Stay away from downed power lines – even lines that appear “dead” can be deadly.
  • Emergency generators can be dangerous. Carefully read, understand and follow manufacturer’s instructions when operating an emergency generator. Never run emergency generators indoors; operate them only outdoors in well-ventilated areas, away from windows and doors, and never in a garage.

How We Go About Restoring Power

The safety of crews, customers and the community is paramount when it comes to restoring power. The first priority in responding to a widespread power interruption is removing hazards – such as live, fallen power lines. We then make necessary repairs to the backbone of the system: transmission lines and substations. Next, we work on our local delivery system, including the poles and power lines along streets and roads. We focus first on critical facilities such as hospitals, nursing homes, and fire and power stations. We also focus on areas where we have customers who depend on electrically operated, life-sustaining equipment. Overall it’s a time-proven process that ensures we restore service safely and as quickly as possible.

Don Pachner November 01, 2012 at 11:15 PM
NYSEG seems to have a single crew working on restoring the main line into Bedford Village near Hunting Ridge Mall, where a few large trees and a few utility poles came down at the beginning of the week. It looks like they will have to work towards Pound Ridge along Pound Ridge Road and also along Long Ridge to restore some feeder lines. I sincerely hope this single crew has some reinforcements so they can restore our power by Sunday. I only wish they had done proper trimming prior to the storm so that these trees did not fell the lines. Where they did this between Long Ridge and Seminary Lane the lines look fine.
Fred Silverman November 01, 2012 at 11:39 PM
We saw our first NYSEG truck this afternoon -- 72 hours after the storm left. When we first moved here in the early 1990's NYSEG was a very proactive company sending crews to trim trees and having personnel stationed at Brewster before a storm hit. Now, they are a joke. Lisa, I think it would be a great public service if you listed Mr.Lynch's contact information so those of us who are upset can express our feelings to Mr. Lynch directly. Fred Silverman
Maxine November 02, 2012 at 01:02 AM
I agree 100% with Don and Fred. It's been a disgrace. Unfortunately I've heard the problem is not only NYSEG -- at least locally speaking. There've been quite a lot of outspoken people who are appalled by the idea of pruning trees! Heaven forbid! There was a big uproar a couple of years ago over this and even people threatening lawsuits. It's ridiculous. Perhaps those people want to foot the bill for all we have had to spend in the last 3 days.
Kevin Dawson November 02, 2012 at 03:58 PM
Hurricane Sandy is a great example of why this great Fire Prevention idea should interest you. We will have Power Failures – People will Burn Candles I am the first to agree that flashlights and light sticks are the preferred form of emer gency lighting. The difficulty with most homes and emergency kits is their ability to provide lighting on a long term basis -24/48/72 hours or 10 days. This is why Kevin’s Kandles are an ideal tool for emergency and disaster preparedness. - 15,000+ accidental candle fires are reported in the USA each year. Kevin's Kandles greatly reduce this risk for your family and your community. They help eliminate the "Stupid Factor" when people run out of batteries during extended power failures and "get creative" with their illumination. In North America, 4% of residential fires are candle related. A majority of the deaths and injuries occur during power failures and in houses where the electricity has been disconnected. They are Much Safer than traditional candles, Convenient, Inexpensive and Environmentally Friendly. If a Kevin's Kandle is left unattended - it will go out; if it is tipped over - it will go out! -Each pack of Kevin's Kandles manufactured in the USA, contains 100 - 10 hour candles. To view the demonstration video and learn more visit www.asafercandle.com Kevin's Kandles are a safer and less expensive alternative to traditional emergency candles.
Maxine November 02, 2012 at 05:23 PM
What's with the commercial interruption???


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